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Privacy Policy

Last Updated: 29 October 2026

Welcome to Shifty's Sparkles. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website,  www.shiftyssparkles.com , purchase our handmade wire-wrapped jewellery and spiritual tools, or book our personalized services.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are (The Data Controller)

Shifty's Sparkles is the data controller responsible for your personal data.

If you have any questions about this privacy policy or how we handle your data, please contact us using the details below:

  • Full Name of Business: Shifty's Sparkles

  • Email Address: shiftyssparkles@gmail.com

  • Postal Address: 42 Littlemoor Road, Clitheroe, Lancashire, BB7 1ES.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: First name, last name, and username (if you create a customer account).

  • Contact Data: Billing address, delivery address, email address, and telephone number.

  • Financial Data: Payment details. Please note that your full payment information is processed directly by our secure third-party payment gateways via Wix. We do not store your raw credit card or bank details.

  • Transaction Data: Details about payments to and from you, and other details of products and services you have purchased from us.

  • Bespoke & Spiritual Service Data: Information you voluntarily provide for custom wire-wrapped orders, consultations, or readings. This may include your date/time of birth, specific personal intentions, or personal situations shared with us to customize your tool or experience.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You give us your Identity, Contact, Financial, and Bespoke Service Data by filling in forms on our Wix site, purchasing items, subscribing to a newsletter, or communicating with us via email.

• Automated Technologies: As you interact with our website, Wix's platform automatically collects Technical Data about your equipment, browsing actions, and patterns using cookies and similar technologies.

4. How and Why We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data under the following legal bases:

• Performance of a Contract: To process and deliver your order, manage payments, and provide customer support.

• Your Explicit Consent: To send you marketing emails/newsletters (which you can opt out of at any time) or to use sensitive personal insights you share for a custom spiritual tool or reading.

• Legitimate Interests: To improve our website, keep our site secure, and prevent fraud.

• Legal Obligation: To keep financial and tax records to comply with UK law (HMRC).

5. Sharing Your Personal Data

We never sell your personal data. We only share your information with essential third-party service providers required to operate our business:

• Wix: Our website platform, which hosts our online shop and securely stores account and transaction data.

• Payment Processors: PayPal, Wix Payments to securely process your payments.

• Delivery Services: Royal Mail, couriers, or postal services to deliver your jewellery and spiritual tools.

• Professional Advisors & Authorities: HM Revenue & Customs (HMRC) and other regulators based in the UK if required by law.

6. International Data Transfers

As our website is hosted on the Wix platform, your data may be stored in Wix's secure data centres located in the United States, Europe, or Israel. Wix adheres to strict security standards and utilizes approved legal safeguards (such as Standard Contractual Clauses) to ensure your data is protected to the same high standards required under UK law.

7. How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

• Order and Financial Records: We hold transaction history for 6 years following the end of the financial year to comply with UK tax law (HMRC).

• Spiritual / Custom Service Notes: Any personal information, intentions, or notes provided for custom wire-wrapped consultations or readings are securely deleted or anonymized within [e.g., 30 days] of order completion, unless you explicitly request otherwise.

• Marketing Data: We keep your email address for newsletter updates until you choose to unsubscribe.

8. Cookies and Tracking

Our website uses cookies provided by Wix to ensure our shop functions correctly (such as keeping items in your shopping cart during checkout) and to analyze our traffic.

You can choose to accept or decline non-essential cookies (like analytics or marketing cookies) via the cookie consent banner that appears when you first visit our website. You can also manage cookie preferences through your browser settings.

9. Your Legal Rights

Under UK data protection laws, you have rights in relation to your personal data, including the right to:

• Request access to your personal data (a "data subject access request").

• Request correction of any inaccurate data we hold about you.

• Request erasure of your personal data (the "right to be forgotten"), where legal holding limits allow.

• Object to or restrict the processing of your data.

• Withdraw your consent at any time where we rely on consent to process your data (such as marketing emails).

If you wish to exercise any of these rights, please contact us at shiftyssparkles@gmail.com.

10. How to Complain

If you have any complaints or concerns about how we handle your data, please contact us directly so we can resolve the issue for you.

You also have the right to lodge a formal complaint at any time with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). time with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

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